Knowledge capture
Maintenance know-how capture
Every intervention enriches the plant's memory. Mimorian captures your experts' know-how across diagnoses, structures it and recalls it at the right moment. Know-how stops leaving with the people who hold it.
Mimorian's know-how capture turns every intervention into structured know-how, attached to the machine and its components, then recalled to the right technician at the right moment. Experts' know-how becomes a plant asset, built from their real interventions.
The core problem: know-how leaves with the people who hold it
Machine uptime often rests in the heads of two or three people. The day they leave, the know-how leaves with them.
The CMMS records "sensor replaced, machine restarted" and loses the reasoning that led to the root cause. The "how we actually fixed it", the trick that settled the choice between two hypotheses, stays in the technician's head and is written down nowhere.
Know-how capture fills this gap: turning every intervention into reusable know-how that stays in the plant and benefits the whole team.
What Mimorian captures, at every intervention
Know-how is captured with no data entry, structured and linked to the machine, then it flows to the right people.
Capture with no data entry
The report is generated from the technician's voice exchange. Structured data comes from the intervention process itself, not from an extra report to write.
A knowledge constellation
The know-how, interventions and incidents of a machine form a navigable visual graph, with a core that represents its living memory. Knowledge accumulates, connects and stays accessible.
Know-how recalls at the right moment
Know-how captured from an expert is recalled to the relevant technician when a similar failure occurs. This is the virtuous circle in action: captured once, the know-how serves the whole fleet.
From intervention to incident, the what and the why
An intervention (the action) turns into a documented incident (the symptom, the cause, the remedy), cleanly structured and queryable. Field feedback becomes usable.
A macro reading of histories
Beyond each intervention, Mimorian surfaces failure patterns and recurring weak points by equipment, by root cause, by machine family.
Enrichment of the CMMS history
Structured reports replace the "sensor replaced" line with a usable trace for reliability engineers and methods teams. The history stops being a graveyard of free text.
Know-how is captured where it is created: during diagnosis. No documentation campaign, no database to fill in after the fact.
How know-how flows, from the floor to the whole plant
From the technician's action to know-how recalled at the right moment, in four steps.
The technician closes by voice
He describes his resolution. Mimorian generates the structured report, with no extra data entry.
Mimorian structures the cause
The immediate cause, captured at resolution, and the root cause, surfaced by analysis, are separated and documented.
The know-how joins the constellation
It attaches to the machine and its components, and enriches the equipment's memory.
The know-how is recalled at the right moment
At the next similar failure, Mimorian recalls it to the relevant technician. One expert's know-how serves the whole team.
Who know-how capture serves
Expert technician
His know-how benefits the whole plant with no extra effort: he runs the diagnosis, and the know-how is captured on its own.
Junior technician
He receives, at the right moment, a senior's know-how on a failure he has never seen, instead of working it out alone.
Reliability engineer, methods
He reads failure patterns from clean diagnosis closures, to build his improvement plans on facts.
Fits into your existing stack
Know-how capture runs alongside your existing tools: it sends structured reports back to the CMMS and enriches your history, with no heavy integration.
Know-how capture, fed by diagnostics and mapping
Each AI-guided diagnosis produces a piece of know-how, which attaches to the machine's functional mapping. The three features form a circle: the machine becomes legible, the diagnosis traces back to the cause, and the know-how accumulates.
Frequently asked questions about know-how capture
Does the technician have to write a report on top of his work?
No. The report is generated from the voice exchange between the technician and Mimorian during the intervention. Structured data comes from the diagnosis itself, with no extra report to enter.
What is a piece of "know-how" in Mimorian?
It is an atomic unit of knowledge attached to a machine and its components: a triggering context, a concrete recommendation, its justification and the tags involved, with its author and its date. An expert's trick becomes queryable data.
How does one expert's know-how benefit the others?
Through recalls. When a similar failure occurs, Mimorian recalls to the relevant technician the know-how captured from the expert, at the right moment. This is the virtuous circle: know-how captured once serves the whole team.
What happens to the know-how when an expert leaves?
It stays in the plant. Structured, attached to the machines and recalled across interventions, the know-how stops depending on one person's presence. A senior's departure no longer takes the knowledge with it.
Other Mimorian features
Functional mapping
Functional machine mapping
Your electrical, pneumatic and hydraulic diagrams become a navigable knowledge graph. The machine becomes legible, not just documented.
ExploreGuided diagnostics
AI-guided diagnostics
From symptom to root cause. Targeted hypotheses, verifiable tests, and reasoning visible at every step.
ExploreKnowledge-loss risk
Knowledge-loss risk
Who holds the experience for each machine, and where your plant is exposed at the next departure.
ExploreSee know-how capture at work on your interventions
Show us a piece of equipment and a few past failures. We will show you how Mimorian turns them into reusable know-how, in 30 minutes.